Help centre
App support
We are here to help with any questions or issues across our iOS apps.
Contact support
For any questions, issues or feedback about our iOS apps, email us and we will get back to you.
What we can help with
Technical issues
- App crashes or bugs
- Features not working properly
- Installation problems
- Performance issues
Account & privacy
- Data access requests
- Data deletion requests
- Privacy questions
- Account management
Feature requests & general inquiries
- Suggestions and new feature ideas
- User experience feedback
- Questions about our apps and partnerships
Response times
- Initial response: within 2–3 business days
- Privacy requests: processed within 30 days as required by GDPR
- Business hours: Monday–Friday, 9:00am–5:00pm GMT
Before you contact us
To help us assist you faster, please include the following in your email:
- The name of the app you are using
- Your device model and iOS version
- App version (found in the Settings or About section)
- A detailed description of the issue or question
- Screenshots or screen recordings if applicable
Other resources
- Privacy Policy — how we protect your data
- Privacy Choices — manage your privacy preferences
- Terms & Conditions — review our terms of service
- About Desyned — learn more about us
Company information
Company: Desyned LTD
Developer: Fahad
Location: Manchester, United Kingdom
Email: support@desyned.com
Website: desyned.com